In the know     02 Nov 2022

Naya Homes: Meet The Founding Team

What is Naya Homes
Naya Homes Property Management in Mexico

At Naya Homes, our promise to our clients is simple: we will maximize your short-term rental earnings while minimizing administrative headaches. And our team of dedicated hospitality, business, and operations professionals each bring a wealth of knowledge.

Whether it’s marketing your property across 15+ online booking platforms, providing your guests with 5-star service, or utilizing sophisticated revenue optimization technology, every Naya Homes team member is working towards one unified goal: empowering homeowners and real estate investors to unlock their full earning potential.

Keep reading to meet the team revolutionizing the short-term and vacation rental industry in Mexico and LatAm.

Humberto Pacheco, Co-founder and CEO

Prior to Naya Homes, Humberto was a Regional General Manager at CloudKitchens, where he led the company’s virtual kitchen business across Latin America. Humberto was also a Regional General Manager at Uber, where he launched ride-hailing operations in Costa Rica, Guatemala, El Salvador, and Ecuador and led the Andean, Central American, and Caribbean regions as Regional General Manager.

Roberto Fernández del Castillo, Co-founder and COO

Roberto spent six years working at Uber Latin America, where he was the General Manager and Head of Shared Rides. Later, he was a General Manager at North America’s leading short-term rental company, Sonder, where he launched its operations in Mexico. Curious to learn more about the FinTech space, Roberto then became the Vice President of Operations at Conekta.

Iacopo Santini, Co-founder and GM of Puerto Vallarta/Nayarit

Iacopo began his career as an analyst at Bain Capital where later became an associate  covering private debt solutions. Later, he joined Primary Venture Partners as an Operator-in-Residence. Iacopo is also the co-founder and COO of an alcohol brand called Xoma that is dedicated to sustainable farming practices in Mexico.

Atzell Rivera, Happiness Agent

Atzell Rivera is the face behind Naya Homes’ guest relations, ensuring every Naya Homes stay goes beyond our guest’s expectations. She has a strong background in hospitality, having worked at Mexico’s leading all-inclusive resort, Xcaret. She later led community relations at WeWork in Mexico City, where she launched events, publicity and account management.

Daniela Ruiz Vilchis, Operations Manager

Daniela Ruiz is responsible for leading Naya Homes’ global operations. Daniela has over seven years of experience working in operations and business management at some of the world’s leading startups. Prior to Naya Homes, Daniela led member experiences at WeWork, where she held events and one-on-one business sessions.

Erika Graham, Marketing Manager

Erika Graham leads Naya Homes’ marketing efforts with a special focus on branding, communications and content. Erika began her career in journalism and copywriting before developing a passion for marketing in the short-term rental industry. Prior to working at Naya Homes, Erika led content strategy for one of Latin America’s leading short-term rental companies, Casai.

Esteban Cardona, Data Analytics Associate

Esteban Cardona utilizes his background in data science to maximize our clients’ earnings by developing smart pricing tools and monitoring market trends. Esteban has over eight years of experience working in sales, business operations and data science at Latin America’s leading startups; Rappi, IguanaFix and CloudKitchens.

Nancy Lozano, Sales Manager

Nancy Lozano is responsible for connecting homeowners and real estate investors with the Naya Homes offerings that will yield the most returns. With over 15 years of experience at the world’s leading startups and finance companies, including Higo, CloudKitchens, Postmates and American Express, Nancy is well equipped with skills in international sales and account management. 

Sofia Medina, Strategy Manager

Sofia Medina leads Naya Homes’ business strategy, forming quality relationships with building developers and real estate investors and connecting them with the most lucrative short-term rental solutions. Sofia began her career as a Senior Consultant at Bain and Company, where she spent two years. She later became the Executive Vice President of Grupo Altozano, a Mexican urban development company providing environmentally sustainable solutions for developers. 

Maria Jose Mora, Talent Acquisition Partner

Maria Jose Mora is responsible for growing Naya Homes’ all-star team and nurturing staff relations. Maria Jose has over four years of experience in talent acquisition and recruitment consulting in the FinTech and Insurance industries (Allianz Partners and Tribal). She has also spent time working at agencies specialized in recruiting and human resource

Ana Arias, Junior Launcher
Ana Arias is the backbone of Naya Homes’ operations in Puerto Vallarta and Nayarit. As a Junior Launcher, Ana is responsible for sourcing, outfitting and launching Naya’s units across Mexico’s Pacific coast. With a background in startups — working in B2B sales and business development leading LatAm FinTech, Higo —  Ana is excited by the opportunity to build Naya Homes’ beach operations from the ground up. 

Sara Malagon Mora, Accountant
Sara Malagon Mora has over 10 years of experience working in accounting and finance. Having worked at Mitsubishi and the public energy sector in Mexico, Sara is experienced at managing high-profile accounts and finances. 

Tania Mancilla, Revenue Manager
Tania Mancilla is responsible for ensuring Naya Homes clients are equipped with the most lucrative revenue action plan. With over 10 years of experience working in travel and tourism at Mexican airlines Interjet and VivaAerobus, and with a special focus on ecommerce and SEO/SEM, Tania is well versed in what it takes to develop a successful online presence in the travel space. 

Want to join the Naya Homes team? Click here to see all open positions.


Contact us to learn more

Fill out the form to set up an appointment with one of our property management experts.